What you need to know about the coronavirus

Coronavirus also known as COVID-19 is an illness that affects the respiratory system. Health and safety are of utmost importance to us and we’ve put together some helpful and important information about the illness, how to self-diagnose and what to do if you think you might have contracted COVID-19. Minimising the spread of coronavirus is a community effort, and we are doing everything we can to help our customers.

NHS says stay at home if you have coronavirus symptoms

Self-isolate for 14 days if you have either: a high temperature (hot to touch on your chest or back), or you have developed a new continuous cough.

  • YOU DO NOT need to go to your doctor’s surgery, pharmacy or hospital.
  • YOU DO NOT need to phone 111 to tell them about your symptoms or that you are self-isolating.
  • YOU DO NOT need to be tested if you are staying at home. It’s extremely important you stay at home to stop the spread of the virus.

When to use the NHS ONLINE 111 service:

If you feel you cannot cope with your symptoms at home or your condition gets worse, the NHS ask you use the 111 ONLINE coronavirus service. Only call 111 if you cannot get help online.

For further information about the coronavirus you can access our factsheet on the Smarta Healthcare blog click here

We are following NHS guidance

We are closely monitoring all global developments regarding the novel coronavirus COVID-19, especially in the locality of Bedfordshire, Buckinghamshire, Northants and Herts. The health and safety of our staff, patients and our partners are our utmost priority and we will continue to provide our services and follow guidance from NHS England.

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Simply register below for our free and friendly home delivery service, for both NHS and private prescriptions. We endeavour to deliver within 3 working days or the same day where emergency medication is required. We are always here to listen and to help.

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