Your appointment will last approximately 30 minutes. Our specially trained health advisers will begin by asking you a few questions, explaining the procedure, and ensuring you’re comfortable.

Next, they will use a specialised camera to examine the inside of your ear before carefully removing any excess earwax. They’ll also take images, which can be helpful for future comparisons.

If it’s your first time, the sound of the removal device may take some getting used to. Our health adviser will demonstrate it beforehand so you know what to expect. While having something in your ear may feel unusual, the procedure should not be painful.